Wharton Customer Analytics
Climate Change’s Effect on Flights
by Michael Ferrari and Sinead O’Sullivan
The COVID-19 crisis wreaked havoc on global and national supply chains, financial markets, livelihoods, and the economy. If the shock of 2020 has taught us anything, it’s that our complex and globalized world needs drastically higher levels of redundancy and resiliency embedded into our institutions, professions, and personal lives alike.