Wharton Customer Analytics

Updates

Climate Change’s Effect on Flights

by Michael Ferrari and Sinead O’Sullivan

Passenger airplane flying above clouds during sunset

The COVID-19 crisis wreaked havoc on global and national supply chains, financial markets, livelihoods, and the economy. If the shock of 2020 has taught us anything, it’s that our complex and globalized world needs drastically higher levels of redundancy and resiliency embedded into our institutions, professions, and personal lives alike.